The Empathy Effect: Countering Bias to Improve Health Outcomes August 30th

The Empathy Effect: Countering Bias to Improve Health Outcomes virtual workshop for Healthcare providers/Community professionals and students on Tuesday - August 30th, Session 1 from 9:15 am-11:30 am & Session 2 from 1:45 pm - 4:00 pm

The Empathy Effect: Countering Bias to Improve Health Outcomes

Health care professionals may make judgements which can be harmful and negatively affect the establishment of therapeutic relationships. Fortunately health care providers can learn to mitigate judgments and effectively convey empathy to clients and patients. The Empathy Effect: Countering Bias to Improve Health Outcomes is a highly interactive workshop that introduces six essential techniques to express empathy and enhance communication. Participants are provided with an opportunity to practice these skills and techniques in a safe and structured environment through small group exercises, video enactments and role plays.

By the end of this workshop, participants will be able to:

List the three premises for empathy-based care

Identify the elements of the IN GEAR model for empathy conveyance

Identify two internal or external cues associated with interactions that invite judgement

Name at least one counter cure to shift from a view of judgment to one of understanding

Demonstrate at least two empathy conveyance skills

Judgements can be harmful and negatively affect the establishment of therapeutic relationships. Fortunately, health care professionals can learn to mitigate judgments and effectively convey empathy to clients and patients.

For more information or request to organize virtual or in-person workshops for your team/organization, contact Constantin at [email protected]