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The Empathy Effect: HCP and Community Training on September 20th @ 9am-1pm

October 20th
9:00am - 1:00pm
Self-Management Program of Southeastern Ontario
This workshop is online only.
Program Secretary at 613-962-0000 x 233

This workshop has 15 remaining seat(s).

The Empathy Effect Training for Healthcare Providers & Community Learning Objectives:Understand empathy and its’ impact on health & behavior

The Empathy Effect: Countering Bias to Improve Health Outcomes virtual workshop for Healthcare providers, Community professionals and students on Friday, September 20th, 2023 from 9:00 am – 1:00pm.

The Empathy Effect: Countering Bias to Improve Health Outcomes

      Health care professionals may make judgements which can be harmful and negatively affect the establishment of therapeutic relationships. Fortunately health care providers can learn to mitigate judgments and effectively convey empathy to clients and patients. The Empathy Effect: Countering Bias to Improve Health Outcomes is a highly interactive workshop that introduces six essential techniques to express empathy and enhance communication. Participants are provided with an opportunity to practice these skills and techniques in a safe and structured environment through small group exercises, video enactments and role plays.

      By the end of this workshop, participants will be able to:

      List the three premises for empathy-based care

      Identify the elements of the IN GEAR model for empathy conveyance

      Identify two internal or external cues associated with interactions that invite judgement

      Name at least one counter cure to shift from a view of judgment to one of understanding

      Demonstrate at least two empathy conveyance skills

      Judgements can be harmful and negatively affect the establishment of therapeutic relationships. Fortunately, health care professionals can learn to mitigate judgments and effectively convey empathy to clients and patients.

      For more information or request to organize virtual or in-person workshops for your team/organization, contact Constantin at [email protected]

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